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We value our patients' experience at IHMS of Arizona. If you are currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
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Dr. Safar – you came to our home in May for a simple foot treatment for Freddie. While you were here we asked that you look at an issue he was having halfway between his knee and ankle. His home health nurses, two of them, had concerns about what they thought was something coming through his skin. We called the physician’s assistant who normally sees him once a month to check it out, but because she didn’t see anything nothing was done.
Within seconds of looking at Freddie’s leg you had concerns, as had the nurses. After some discussion, your recommendation was that Freddie go to the emergency room, sooner rather than later. He did.
Long story short, the rod that had been placed in his leg was breaking through his skin. Had we waited much longer we were told, Freddie’s life would have been jeopardized. He had to have the leg amputated, but he is alive thanks to your advice.
I’ve taken this long to write because I needed to wait for the Medicare summary to find your name, which this old brain had forgotten. However I will never forget what you did for our family.
The orthopedic surgeon who had performed the surgery to implant the rod once made a comment, almost disdainfully, when speaking of the podiatrist that Freddie was seeing when he was still walking and in whom we had great faith. He said “…he’s just a podiatrist.” Well, in our experience, we’ll take a kind and caring podiatrist over an arrogant, egotistical surgeon any day!
Thank you again,
I am writing this as a personal thank you to IHMS and their staff, partially Lisa Magdaleno. Since I have been involved with Lisa, IHMS and their staff of
doctors. They have been nothing but professional and extremely response to
anything needed for my mother. The doctors have incredible knowledge of
geriatric patents and there special needs.
I have found that Lisa has been very responsive at all times of the day or
night. On getting back to me on any issues with my mother. The doctors that
have had interaction with my mother have been excellent. I would always
recommend IHMS and Lisa to anyone who wants and needs a highly professional
medical team taking care of their love one when they need it most.
" Brooke was very warm and caring. Her examination was very thorough. Best of all it was all done in the comfort of my own home. Thank you."
My husband's parents have lived in a lovely Assisted Living complex for three years basically with very little assistance. In February Dad began having an odd assortment of non-serious symptoms. As we became more aware and concerned we began to seek medical assistance from their PCP. Unfortunately the system was slow and inefficient.
We initiated more assistance from their residence care-giving staff. We also learned of Integrated Healthcare Mobile Solutions (IHMS). With Brooke we rediscovered the new version of the doctor who makes house calls. Only better. Now those doctors can bring their diagnostic tools to the patient, in their home. We didnt have to struggle to get them to various diagnostic facilities.
We were so happy that we got both Dad and Mom signed up. Good thing. Mom had a UTI we weren’t aware of and we were able to get her meds very quickly.
One of the first days under Brooke care, subtle signs of a stroke were recognized in Dad and hospital intervention was required. Dad was however diagnosed with brain cancer and he passed away with hospice care at home.
Our positive experience with IHMS has led us to initiate the same care services for my mother as well. She has been living in Memory Care for 6 months. She is relatively non-verbal and she requires a higher level of assisted care. At this point we are initiating the services of IHMS so that we dont have to take her out of her residence for doctor visits and medical testing.
In our first appointment we found Bill to be observant, gentle and patient. He listened to all of our concerns and made many notes in his file for Mom. We learned that through IHMS we have available to us many specialty doctors such as vision, ear, foot and soon dermatology. They even have dental care.
Also available is short-term medical assistance such as needed during recovery from surgery or stroke.
Additionally are non-medical services such as personal hygiene, meals, housecleaning, salon services, and Elderly law services.
IHMS has lifted a burden which we were not capable of carrying. Maybe they can help you and your loved ones as well.
Lillian and Mark Loen
I moved my 91 year old mother from an assisted living facility in Colorado to one in Arizona this spring. Moving can be hard for anyone, but especially for an older person. Brooke Eisenhart and her staff at Integrated Health Mobile Service have made the transistion so much easier. My mother found Brooke to be very considerate and respectful. I appreciate how thorough Brooke is. I have dealt with Lisa, the office manager, and she is very effecient and kind. Lisa answers my questions and returns phone calls in a timely manner and is very helpful. It is a blessing to find caring people like this group for mother and for me!
I am so very pleased to write this testimonial for Integrated Healthcare MOBILE Solutions. My husband Ted had a major stroke three years ago. Needless to say, arranging transportation, medical appointments , blood and urine samples for the first two years has been a nightmare. About a year ago I contacted Lisa at IHMS. With in days every service including physical therapy and dental was coming to our home! What a relief, I cannot tell you how much we both appreciated the prompt service with prescriptions, letters to various medical equipment people as well as deferment letters for jury duty. Thank goodness that the entire staff as well as all the doctors are such caring and loving people. Homebound folks and seniors could not have better care today. IHMS is never too busy to help.
Ted and Sandy Kyle
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